ICTs bridging cultures? Theories, obstacles and best practices
Les TIC: des ponts entre les cultures?
Théories, obstacles, bonnes practiques |
- Culture isn't
'culture' anymore
It seems
easier to say what culture is not, rather than to define what culture
is. For example, ‘culture’ is not simply ethnicity or national identity.
It seems clear that cultures, rather than remaining singular, unchanging
“lumps” each hermetically sealed off from one another, instead involve dynamic
and naturally interacting elements that constantly foster new hybridizations or
fragmentations. Is ‘culture’ still a useful ‘research unit’ and/or explanatory
concept? Do our efforts to utilize some notion of ‘culture’ inevitably lead to
essentialistic notions that are at best overly simple (a la Hofstede) and, at
worst, misleading and false? Hence, ‘culture’ is becoming increasingly complex,
issuing in the need to examine culture vis-à-vis the spectrum of media
technologies - especially as youth culture increasingly focuses on “media of
mobility” (SMS, mobile phones, etc.)
We continue our focus on culture by inviting submissions that conjoin
theoretical exploration of concepts of culture as currently understood and
methodologically applied in a variety of disciplines, including cultural
anthropology, ethnography, communication studies, philosophy, etc., vis-à-vis
examples in praxis of how CMC and ICTs sustain and/or problematize these
concepts.
- The Internet isn't
the 'Internet' anymore
Just
as our theories of culture need critiquing and “complexification” so do our
theories of the Internet. As the Internet has fragmented into multiple
and continuously fragmenting internets, so ICTs now blend into a spectrum of
media technologies (e.g., SMS, web-enabled mobile phones, etc.). And as with
‘culture’, ‘communication’ is becoming increasingly complex with the mobile
technologies.
We invite critical examination of prevailing concepts of gender, equality and
liberation, and their intersections with mobile technologies.
- Gender, culture,
empowerment and CMC
The liberal feminist project of achieving social
and political equality among women and men remains unfulfilled - dramatically so
in the domains of ICT. At the same time, of course, this project is criticized
as reflecting only the culturally-relative values of Western white feminists,
not necessarily the values, goals, and ambitions of all women everywhere. Also
criticized (e.g. Wacjman) is the claim that ICTs have the ability to empower
women in all cultures. This perspective reflects the primarily Western white
male software developers and technology policy makers. As well, Simon
observed that women’s ambiguity regarding new technologies is not necessarily a
“contradiction” but a way of coping with the stresses and challenges of adapting
to technological change.
This observation is consistent with a larger theme of much of CATaC research
that shows in various ways that rather than presuming “users” as “cultural
dopes” (Pargman) – persons using CMC technologies are better understood as
“savvy users” with considerable awareness of the cultural and gender-related
dimensions of these technologies and the possible consequences of their use.
Just as our concepts of ‘culture’ and ‘communication’ require critique and
‘complexification’ – so we invite critical examination of prevailing concepts of
gender, concepts of equality and liberation, and their intersections with CMC
and ICTs.
- CMC and cultural diversity
“I do not want my house to be walled in on all
sides and my windows to be stuffed. I want the cultures of all lands to be blown
about my house as freely as possible. But I refuse to blown off my feet by any.”
– Gandhi. CATaC research has demonstrated in a great variety of ways and
cultural contexts that CMC technologies embed and foster specific cultural
values and communicative preferences – raising the danger of “steamrolling”
diverse cultures (so Steve Jones) through “computer-mediated colonization.” By
contrast, more recent CATaC conferences have highlighted “culturally-aware” CMC
design (e.g. McIlroy, Hongladarom).
Our general question: can ICTs function in a Gandhian fashion, facilitating
“open windows” to all the cultures of the world, without making any one dominant
and exclusive? What additional theoretical and practical considerations might
help realize the Gandhian dream?
- Internet research ethics
A number of ethical issues were raised at the last
CATaC conference, including questions of research ethics, e.g. When do we use
direct quotes from informants? How are we to protect the rights of children and
other vulnerable groups? While some progress has been made in establishing
international and interdisciplinary
Guidelines
for Internet Research, this work
remains ongoing.
- Ethics and justice: From
copyright to the ethics of development
"Utopia would be groups determining their own
uses." (Beardon) A number of theories and documents, from classical Western
liberalism (Kant, Habermas) through to the UN Universal Declaration of Human
Rights (1948), support basic notions of individual autonomy and rights to
cultural identity. How are these rights to be established and protected,
especially in using ICTs for the sake of development? Some established legal
conventions, such as copyright, can help, for example, indigenous groups
protect their cultural identity by protecting cultural artifacts (Radoll).
What theoretical and practical approaches to development involving ICTs foster
the utopia of individual and group self-determination?
- Free software/Open-Source software:
Cultural
attitudes and the politics, ethics, political economy of Free/Libre/Open-Source
Software (FLOSS).
FLOSS is a way of organizing production, of making things jointly, in parallel
distributed settings of cooperative behavior, by an increasing number of
individuals and groups whose communities and labor are facilitated particularly
(but not confined to) the Internet.
Exclusive property rights and the division of labor - crucial to the established
economic order - are not the main incentives. Rather, the notion of property in
FLOSS development concerns the right to distribute and not exclusion, a change
that can have profound influences on inter-personal relations and institutions
within contemporary "knowledge society". While it will soon be possible to
effectively privatize all intellectual products, the advocates of FLOSS are
strongly moving in the opposite direction, sketching a social order that is not
built on exclusionary principles, price signals and the power of rich countries
and corporations.
How can free/open source make a difference (or not) when it comes to issues such
as "cultural inclusion" (localisation, appropriation, customisation) and "gender
inclusion"? Do the particular ways of production and sharing in free/open
access/source form a better fit with some "cultures attitudes" and not with
others?
- Cultural diversity and
e-learning - Localization or internationalization?
More and more learning is being delivered using
technology. In many universities it has become mandatory to incorporate flexible
learning strategies such as online coursework material, streamed audio and/or
video lectures, and communication tools. Most elearning for multiple cultures
adopt a "localize" strategy of translating content and customizing examples. Is
this sufficient? What more can we do to address the needs of diverse cultures?
Most references are from F. Sudweeks and C. Ess (eds), Proceedings
Cultural Attitudes Towards Communication and Technology, Murdoch University,
Australia.
|